The supplier delivered products of regular quality. However, despite our clear request and written agreement for rail DDP transport (30–35 days), the shipment was made by sea, causing more than 40 days of delay. We appreciate the craftsmanship, but reliability and respect of contract terms must be improved. The transport method was changed from rail to sea without notice, and tracking information was inconsistent and misleading for weeks. This delay caused us significant business losses. However, once the goods were shipped, the logistics information was unclear, and the seller refused to provide the customs declaration, which raised doubts about transparency. After delivery, the supplier was polite but did not take responsibility for the delay or transport breach.

amazing quality with very good price